Outlook Issues on iPhones
There can be several reasons your account has issues in the Outlook app on your iPhone. Therefore, we provide a few ways to troubleshoot to unsure your CU account works properly with your Outlook app on your iPhone.
1. Clear App Cache:
--> Delete the Outlook app
--> Reinstall it from the App Store
2. Remove and re-add your account:
--> Open the Outlook app - then Settings > Mail > Accounts - Select your CU account and Delete Account then restart your iPhone.
--> Open the Outlook app - then Settings > Mail > Account click Add Account and add in your CU account.
3. Update iOS:
--> Ensure your iOS and Outlook App are up to date.
--> Go to Settings > General > Software Update to check fo iOS updates.
If you're still having problems with your CU account working correctly on your iPhone, stop by one of our ResComp Help Desk locations (ground floor Ben Franklin or backside of Luzerne Hall) for assistance.
You can also submit a Student Service Request