Support for Mac Users (Apple Products)
Apple Tech Info (hardware service)
Unfortunately, Bloomsburg University Mac Tech Support Team is only authorized to troubleshoot and repair University owned Apple/Mac equipment with a Apple Self Service account. BU Campus Apple Techs can lookup coverage information by the serial number. But we don’t have access to the list of authorized service providers.
Students looking for assistance for Apple products with hardware issues must call: 1-800-MY-APPLE. Apple Tech personnel can look up warranty/AppleCare info and where the closest local authorized service provider is located...or click on the link below to find support near you.
Here are some links to help troubleshooting your Apple product.
NOTE: Using the support links below can can help rule out certain hardware problems:
SMC Info and Reset Instructions
NVRAM Info and Reset Instuctions
The "CleanMyMacX Tool is a free edition app (Apple-notarized version). Run the program and click Maintenance Now check Repair Disk Permissions
MS Office 365 Activation Issues for Mac
Troubleshooting MS Office 365 on Macs
NOTE: If you purchased AppleCare with your system cost should be relatively low, otherwise repair cost are solely on the customer. In this case, we recommend getting a quote from Apple Tech before moving ahead with repair to determine what is cost effective, repair or buying new.